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Position Title: Tax Site Coordinator

Community Action Duluth is seeking a Tax Site Coordinator to assist with its Volunteer Income Tax Site.

About The Role

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The Position:

The Tax Site Coordinator provides tax advice and tax law interpretation to the volunteer income tax preparers, serving as a technical expert. Additionally, the Tax Site Coordinator:

• Assists in recruiting and training the volunteer preparers.

• Achieves certification to prepare taxes, review returns, and file tax returns electronically

• Respond to requests from the Manager of Tax Services or Site Coordinator

• Communicates with the IRS as needed.

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About VITA

The Volunteer Income Tax Assistance (VITA) site helps low-income individuals file accurate and thorough income tax returns to correctly document their income and to receive the appropriate services and benefits tied to income. Every return filed through our program helps members of our community, who have barriers to financial prosperity, retain more of their limited finances. Every return makes a difference.

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The VITA tax site runs from 1:00pm to 9:00pm on weekdays, with a short sessions on Saturdays, from January to April. Hours worked can be flexible for candidates.

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To Apply

Please submit a resume and cover letter anywhere this posting is shared or at jobs@communityactionduluth.org.

 

Job Type: Part-time

Salary: $17.00 - $20.00 per hour

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Position Title: Homebuyer Coach

Reports to: Director of Participant Services

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Position Description

This position will have an emphasis on working with people who have a short-term or long-term goal of homeownership. You will also work with participants in advancing their employment and educational goals if necessary.

You will put participants first in everything you do, by exemplifying radical hospitality (empathy, kindness, and patience) while recruiting and helping retain participants (with a strong focus on households of color and indigenous households) interested in gaining long-term financial security.

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Our processes are customer-driven and tailored to each individual or family. This self-motivated position requires the ability to be a skilled collaborator, adaptable, solution-oriented and engaging. A strong understanding of cultural competence and the challenge of poverty is key.

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This is a grant-funded, full-time position. This position is non-exempt with flexible work-hour options that span between 7:00am-8:30pm Monday-Friday. Full organizational benefits are offered. The nature of this position may include some weekend hours.

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You will work directly with other coaching staff, and closely with additional program staff to ensure that participants are getting assistance across all service areas.

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Responsibilities:

· Support the mission of Community Action Duluth

· Provide one-on-one homebuyer, financial and employment coaching to participants

· Work with participants to complete a detailed financial, housing and/or employment assessment and subsequent progress updates

· Develop action plans and provide tools, resources and accountability to help participants meet their goals

· Assist participants in resolving current financial situations, while shifting to proactive asset development

· Help participants navigate the homebuying process, including credit-building, debt reduction, saving, finding an appropriate mortgage and buying a home.

· Connect participants with additional community advocates/programs as needed

· Monitor success and provide supportive follow-up services to participants as needed

· Provide monthly First Time Homebuyer Course for participants

· Administer FAIM matched-savings program

· Screen participants for eligibility to the program, walk them through the application process, and enroll them in the program

· Help motivate participants to save and work with them on achieving their goal of homeownership while in the program

· Check-in with FAIM participants on a monthly basis and send them their monthly bank statements, so they can see their savings progress

· Comply with any programmatic requirements for documentation and follow-up

· Outcome tracking—track the stories and successes of program participants

· Maintain monthly contact with participants and monitor their status

· Use Salesforce, Homeownership Capacity, and home keeper, and possibly other data management systems to document and reflect the progress of participants in a timely and accurate manner

· Keep records up-to-date and accurate

· Maintain compliance with partnering and monitoring organizations.

 

Qualifications

Required:

· HUD Certification or become certified within 90 days upon hire date

· Strong communication skills, both written and oral. Must be able to communicate effectively during coaching sessions. Some public speaking/presentations may be required.

· Previous experience with the target population, and the ability to provide services in a culturally sensitive manner. A good Coach is able to relate well to team members and participants

· Proficient in Microsoft Word, Excel, and PowerPoint

· Ability to work collaboratively with team members and fellow employees

· Experience using data entry systems

· Reliable transportation

Preferred:

· HUD certified

· Previous work experience in housing counseling

· Previous work experience in the financial sector such as banking, lending, insurance or investments

· Extensive knowledge of Duluth’s community resources and supports

Other:

· Occasional evening/weekend hours may be required

· Continuing education and training provided as needed

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To Apply

Please submit a cover letter (providing a narrative for your experience and why you're applying for this job), resume, and three professional references anywhere this opportunity is shared or at jobs@communityactionduluth.org.

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Position will be posted until position is filled. Community Action Duluth is proud to be an Equal Opportunity Employer. We believe that diversity of background and perspective are strengths. We seek to continue to grow a diverse, highly committed, skilled and collaborative staff.

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Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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