Privacy Policy 

Most Recent Update: 6/3/2025 

This Privacy Policy explains how Community Action Duluth collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.communityactionduluth.org 

 

COLLECTION OF PERSONAL INFORMATION 

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while setting up an account with us, or when you contact us for help. Personal information we collect directly from you may include first and last name, address, email address, and phone number. 

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website 

Our website may also use cookies to personalize your experience and enable certain features such as keeping track of items you put in your shopping cart. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics. 

 

USE OF PERSONAL INFORMATION  

We use information collected directly from you to provide you with services and support. We may also use this information to market our products and services to you, including by email and text message subject to your consent. 

We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out. 

 

DISCLOSURE OF PERSONAL INFORMATION  

We may use third-party service providers to assist us with providing and marketing our products and services to you, and we may share your information with such third parties for these limited purposes. 

We use Constant Contact for our email marketing communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice. 

We use Avochato for our text messaging communications.  

We use Local Line to provide our online store. Local Line uses and processes your information in accordance with its privacy policy available at https://s3.amazonaws.com/localline-mailers-templates-public/staticpages/homepage/local-line-privacy-policy.pdf 

 

Text Messaging 

User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at info@communicationduluth.org. Your participation in the Program does not require that you make any purchase from us and your participation in the Program is completely voluntary.  

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User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to the mobile number the message is sent from. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. If you want to join the Program again, just sign up as you did the first time, and we will start sending messages to you again. For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.  

Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.